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  5. FAQ: Site and template thumbnails are not getting generated; why is that?

FAQ: Site and template thumbnails are not getting generated; why is that?

  • Created October 23, 2017
  • Author Andrew Ozols
  • Category Frequently Asked Questions

When running Bloxby on a local server (using software like LAMP, MAMP or XAMP), page and template thumbnails can not be generated. Instead you will see a placeholder image with a message reading “COULDN’T GENERATE PREVIEW – INVALID URL PLEASE TRY AGAIN”.

Unfortunately, it’s not possible to generate thumbnails when running Bloxby locally. When installed on a live server, the thumbnails should generate normally. If you’re seeing this issue on a live server, please contact support.

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Knowledge Base Authors

  • Andrew Ozols
    Andrew Ozols
    Articles Authored: 138
  • Herbert
    Herbert
    Articles Authored: 4

Knowledge Base Authors

  • Andrew Ozols
    Andrew Ozols
    Articles Authored: 138
  • Herbert
    Herbert
    Articles Authored: 4

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